Política de envío
1. Processing Time
All orders are processed within 1 to 3 business days after payment confirmation is received. During high seasons or promotions, processing times may be extended.
2. Shipping Methods and Delivery Times
We offer shipping throughout Mexico via reliable carriers such as DHL, FedEx, and Estafeta.
- Standard shipping: 3 to 7 business days.
- Express shipping: 1 to 3 business days.
Delivery times may vary depending on location and courier availability.
3. Shipping Costs
- Standard shipping: $400 MXN (free on orders over $XXXX MXN).
- Express shipping: $XX MXN.
The exact shipping cost will be calculated at checkout.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.
5. Delivery Issues
If your package is delayed or lost, contact us immediately for assistance. We are not responsible for incorrect addresses provided by the customer.
6. Taxes and Customs
The prices shown on our site are tax-free in USD, which means you may be required to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order reaches its final destination, and these are determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country’s customs department. For more information on charges, please contact your local customs office.